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Jamia Millia Islamia University — deduction of application fees amount but not received of payment

This is against the ref. No. 94728033igaczttfa9. I have filled the application for bba. The amount has been deducted from the bank account but it is showing that the payment has not made. The amount was rs. 561. Please take an action as soon as possible. I have made the payment on 28th feb 2018.
Jamia must have to create a simpler mode of payment.
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    Jamia Millia Islamia University
    Customer Care Service
    Customer satisfaction rating
    13%
    Complaints
    24
    Pending
    0
    Resolved
    3
    Jamia Millia Islamia University Phone
    +91 11 2698 1717
    Jamia Millia Islamia University Address
    Jamia Nagar, Zakir Nagar Okhla, New Delhi, India - 110025
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