Address: | New Delhi, Delhi, 110075 |
Dear all,
I am having a good banking relation with the jammu & kashmir bank for more than 7 years, also i have introduced many accounts to that bank. I have a good relation with all your staffs and managers throughout these years.
Today, iam writing this letter as some fake/fraud deductions are happening in my cc account no.[protected] since last one year now at your branch situated at ramfal chowk, sector 7, dwarka, new delhi. It is very unfortunate that this has happened to one of the premium customer of this branch that too without a single fault/default in any of our accounts during these years.
We were using your five edc machines at our stores at different locations in delhi. All these machines were returned to the branch in august 2016 with a receiving in writing from the branch. Those machines were returned due to high monthly charges of the same. But, it is very sad and shocking that even after many written and verbal reminders to the branch, the monthly rentals of all those edc machines are still being deducted from my account till date. Every month, the branch staff is promising to get it resolved and no further deductions will be happening in our account but latest deduction happened just today which shows their casual approach and which is resulting in a very fraud practice which can be challenged legally.
Hence, after trying my best at the branch level, today iam writing this mail to all websites/portals/complaint cells available and will start exposing this fraud activity throughout the country.
With this mail, iam giving you deadline of maximum 20 days to first give me in written that no further deductions will be happening in my account and secondly, all the monthly rental charges deducted after august 2016 have to be returned into my account. Failing to this deadline, i will be left with no other option but to go legal.
I hope i will get a fitting reply at the earliest. Was this information helpful? |