Jammu & Kashmir Bank / J&k Bank — money detected from account but not received

Address:Patiala, Punjab, 140401
Website:www.sbi.co.in

Sir i am a j&k bank customer,
my saving a/c no.[protected] name of Ali akbar. my ATM CARD NO [protected].on dated 02/09/2018
i use my ATM card to get money at branch of SBI ATM SHIVA JI PARK RAJPURA PUNJAB . i use my card to withdraw 1000/rs but at that time transaction is proceed i never get my money but whenever i get message from bank i.e. your account is debited by INR 1000 at 16:24 on account of CWDR/[protected].
1000/RS is detect from my balance. sir at that time no security guard is present there so i request you to help me to solve this matter.
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    Jammu & Kashmir Bank / J&K Bank Phone
    +91 19 4248 1953 [ATM Helpdesk]
    +91 19 4248 1999 [Customer Care]
    +91 19 4248 1936 [ATM Helpdesk]
    Jammu & Kashmir Bank / J&K Bank Address
    Maulana Azad Road, Srinagar, Uttarakhand, India - 190001
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