Jammu & Kashmir Bank / J&k Bank — request for refund

Address:

Sindoo shirmal, 192303

On 19 december 2019, i pay 3500 rupees through phone pay to shopkeeper at the same time it shows transition successful on phone pay app but failed on shopkeepers pass machine after that he check the statement fund was not added to his account later i make 2nd transition which was successful on both side till now my fund was not refunded.. Transaction i'd is p1912191930516466713977 and i paid on this i'd hsbimopad. Br012743-[protected]@sbi.