[Resolved]  Jammu & Kashmir Bank / J&k Bank — Unauthorised transaction

I am the account holder of j&k bank bearing account no{***************71} at nidyar barnch and also loan account holder bearing account no at ssi branch [*************781 laa ]with sanctioned amount *****0.00 inr ..
I want your kindself to know there has been placed an unauthorised transaction in my account on 13/12/2019 amt 9242.00 inr and on 05/12/2020 amt 7973.00 without my consent.
I was already persuing insurance with hdfc ergo general insurance company
from 16/feb/2017 to 16/feb/2020
also i had no information about the same neither have i recieved any documents from your side till now
so pelease explain why did the transactions took place without any authorisation and consent from your account holder
pelease look into the matter as soon as possible aand pelease refud the above amount in my respective account ….
With regards
mohammad shafi shera