[Resolved]  Jaquar — 38005B Wash basin Tap

Address:Ernakulam, Kerala, 682019

Newly purchased wash basin tap, 38005B (S/L, T/B B/M with extension body and 600 mm long braided hoses) is leaking internally.
Jaquar technician checked and told me that it should be replaced. I reported this on 18th August and has been following up. Service manager promised me to get new piece in two days. But has not delivered so far.
Jaquar is not ready to replace the new product. It is now two months passed. I didn't get replacement.
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May 10, 2017
Complaint marked as Resolved 
Jaquar customer support has been notified about the posted complaint.
Verified Support
Oct 04, 2016
Jaquar Customer Care's response
Sir,

Please provide the service call number or the registered contact number at [protected]@jaquar.com/[protected]@jaquar.com

for Jaquar & Co. Pvt. Ltd.
Complaint comments 

Comments

The knob of mixture fixing is not working .
Water is not coming when we flush the toilet ...it seems like water is not getting stored in the tank and so water is not supplied when we flush it..please solve the problem as soon as posible...

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