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Jaquar Complaints & Reviews

1.2
Last updated Jan 19, 2023
Complaints 1586
Resolved
359
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Jaquar Head Office Address

Plot no 306, Udyog Vihar, Phase II
Gurgaon
Gurgaon District
Haryana
India
122016

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1800 121 6808
4457
917
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+91 12 4474 6800
1413
313
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+91 12 4234 6531

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Jaquar reviews & complaints page 15

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Leakage in tap continuously colour fade of flush seat Your toll free number not answering
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    Repeat problem : Kitchen tap water leakage. Earlier problem was reported to the company.
    Jaquar customer support has been notified about the posted complaint.
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      Leakage in flushing
      Jaquar customer support has been notified about the posted complaint.
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        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

        I purchased a jaquar quadrant shower enclosure in black from bathroom City in UK. Unfortunately the glass panels were flawed and didn’t fit correctly.
        A Jaquar appointed engineer visited and his efforts resulted the glass shattering and causing damage to a newly fitted bathroom.
        A second enclosure was delivered and while this wasn’t perfect either, a few tweaks to the roller hinges meant the door could be made to work.
        I have emailed Jaquar 7 times to seek resolution to this issue and the damage caused, but I have not had a reply.
        The product quality is poor and the customer service is even worse.
        Jan 19, 2022
        Complaint marked as Resolved 
        A sensible conversation with Jaquar’s CEO identified a pragmatic course of action to close out the issues.
        Jaquar customer support has been notified about the posted complaint.
        Jan 18, 2022
        Updated by Arthur1975
        Nearly 4 months on and this issue remains unresolved. No meaningful contact from Jaquar and no sign of Jaquar making any attempt to address the issues and poor experience.
        Jan 18, 2022
        Updated by Arthur1975
        Just a couple of examples of the damage caused when the Jaquar glass door shattered while a Jaquar engineer was inspecting the problem. Jaquar say they don’t take responsibility for consequential damage.

        Jan 19, 2022
        Updated by Arthur1975
        Jaquar CEO made contact. A pragmatic discussion quickly enabled an agreement to be reached and issues to be resolved.
        Nearly 4 months on and this issue remains unresolved with no sign of Jaquar making any progress.
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          Spout
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            The water is leaking front the tap need to fix the leaking water tap
            Jaquar customer support has been notified about the posted complaint.
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              Hi Team,

              I installed hand jet of Jaquar in washroom last week but it's not working now, so pls send technician for checking the issue
              Jaquar customer support has been notified about the posted complaint.
              u can call me on [protected]
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                Bathroom flush system is not working properly.Kindly arrange executive.

                Kindly send your executive for this purpose as early as possible.

                My full name and addrress

                guddi enterprises
                piyush keshavji gala
                101, yasmin residency,
                s.L.Road, opp vithal nagar,
                mulund(w), mumbai-400080.India

                m.No [protected]
                Jaquar customer support has been notified about the posted complaint.
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                  Bathroom fitting mixer right side tap not holding water continuously draining.
                  Fitting was purchase withing a month.
                  Thank you🙏
                  Jaquar customer support has been notified about the posted complaint.
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                    Falsh wall in our toilet is leaking continuously.
                    Jaquar customer support has been notified about the posted complaint.
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                      Our gezer is all ok but theres an issue in taps and showers
                      this is the second time this is haopening
                      Jaquar customer support has been notified about the posted complaint.
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                        Toilet seat cover soft touch not working and leakage in health faucet
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                          The plate of flushing system is broken
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                            My new esso divrtor is lickaged
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                              Your service engineer had visited us to replace a part and had put up an indent for the same to be replaced within 3/4 days time. Till date we have not hear on the subject and there is no response on your numbers on our follow up. Request the pending job work id immediately attended to, failing which we would escalate the matter to your higher ups.
                              Jaquar customer support has been notified about the posted complaint.
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                                Very poor service
                                I have complaint last year till date I have not received my replacement
                                Even my taps are leaking
                                We can't phone or complaint now
                                I tried many times but there is no response
                                Very poor service
                                One my spout, one toilet sheet and leakage of taps
                                Jaquar customer support has been notified about the posted complaint.
                                Dec 03, 2021
                                Updated by nkaggarwal
                                I am from Faridabad Haryana
                                Not from chenai
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                                  [protected]/[protected]
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                                    Tab not closing properly. Continuous leakage
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                                      Leakage of water in tap
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                                        Jet spray is leakage and shower is not working properly
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