[Resolved] Jaquar — bathroom accessories

 
2 Reviews
Faridabad, Haryana, India
 tilakraj64 on Dec 5, 2017
Purchased bathroom accessories from @jaquargroup (Fbd). One of the items (Handjet) has broken due to manufacturing fault but they've denied to replace it, despite of 10 years warranty on the same. We've launched a complaint (Complaint no: 927296) at their delhi office on 27.11.17 but still it is unresolved. Is this a service they claim to offer? We feel totally cheated by this group.

bathroom accessories
Complaint marked as Resolved Jan 9, 2018

Complaint Status


[Dec 06, 2017] Jaquar customer support has been notified about the posted complaint.
Verified Support
Jaquar Customer Care's response, Dec 07, 2017
Sir,

Sorry for the inconvenience caused. We have taken-up your concern with the respective person for resolution assistance
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

My jaquar geyser is not working since the day it got fitted and tdy when shown to plumber he said one part is damaged.please send a person to check the thing and I purchased it on 24/4/16

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    Jaquar - bathroom accessories