Jaquar — bibcock 5047

I have purchased bibcock 5047 on 8/5/17 vide bill no. 57355 From Patel trading corporation, Kranti chowk, Aurangabad @ rs 1100/ per unit. I had a problem with abovesaid product so I had lodged complain having service call reference no. 00609684 on 13 July 2018. Mr Aamir attended call immediately. And he told me that this faulty piece will be replaced by new one. As soon as I will receive the piece from company I will come and replace it. I have called that person and taken follow up but he did not gave me positive response . So I have called to owner of shop from where I hv purchased Babcock . Owner gave me contact number of mr navinkumar (May be company’s officer) . Mr navinkumar also not given response to me. After that on 14 September I hv lodges another complain having ref no[protected]. Since last one year nobody from jaquar company is responding positively. This is last ref no. 00892668 of complain. Now if this problem will not solved by company I hv to take legal action. -Suneel gote, plot no 27, Mayanagar, N-2, CIDCO, Aurangabad (Maharashtra) Mobil no. [protected]. Email: suneel.[protected]@gmail.com