[Resolved]  Jaquar — Day loot by Jaquar executives

Jaquar called to be number one bath fitting provider in country now becoming famous for their pathetic customer service and day loot. We had asked for replace of inlet piston of flush 3 months before which was done by customer care executive and surprisingly we observed leakage within few weeks. Later we had to call up customer care guys again to fix this. Then came to know the truth that first guy came from Jaquar replaced from copy and not original one. Second guy offered to replace with 50% price with so called company fittings and story dint end there again it is leaking now for which guy came and demanding hefty amount just to check that.

Customer care service at Jaquar being super pathetic and not even a single person is ready to talk on this instead they are busy in blame game! next action on this would be going legally on Jaquar india. Hope they will not let me go till there and resolve my issue.
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Jun 25, 2017
Complaint marked as Resolved 
Jaquar customer support has been notified about the posted complaint.
Verified Support
May 25, 2017
Jaquar Customer Care's response
Sorry for the inconvenience caused. Please provide your contact number & address details (& Service Call number, if you have registered service call for it) by email communication on [protected]@jaquar.com, enabling us to take-up further for resolution assistance
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