[Resolved] Jaquar — Deffective valve not replaced and poor sevice
R
Rajendra Saha
from Kolkata, West Bengal
Address:
700051
I called the customer care and my complain was attnded within a day. but the serviceman was not interested to change the deffective valve as the company does not give any warranty on the replaced parts. it is very unfortunate that company like jaquar is misleading the people by showing that their product is covered under warranty for ten years. this is only a eye wash, they only replace the deffetive parts within one year of purchase. if the product become deffective after one year one has to pay for tha deffective parts and one should note that they will not give any warranry on that service or rreplacefd parts. such a policy regarding customer care would not provide any help to the consumer. i do not expect such a policy from jaquar. i will put this issue in public platform to inform people regarding the issue for reduction in harrasment of the consumer
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May 15, 2017
Complaint marked as Resolved
Jaquar customer support has been notified about the posted complaint.
Verified Support
Jan 13, 2017
Jaquar Customer Care's response Sir,
You are requested to please provide the service call number or the registered contact number at [protected]@jaquar.com/[protected]@jaquar.com to take further necessary action.
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