[Resolved]  Jaquar — failure of 3 l geyser

Address:Vadodara, Gujarat, 390002

I purchased 3l geyser & many other jaquar fittings in jan '18 from aditya ceramics & sk ceramics - vadodara to renovate one of our bathroom. Started using renovated bathroom from march with very minimum usage since we are only two senior citizen members in house & renovated bathroom is used for guests only. A week before faced complete flooding of bathroom & connected room and called our plummber. Tiles broken & found that complete piping damaged due-to geyser failure. Lodged complaint no 00549136 & attended by removing some part & re-setting. Did not work & lodged second complaint no 00561392. This time your engineer opened & found failure of heating element. Not replaced & blamed tds of water. I told that with same water other geysers racold / bajaj are working. Not satisfied & geyser is kept aside. We are senior citizens & please provide us satisfactory product. At the time sale we were assured of trouble free & did not give any ref to tds.
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Aug 3, 2018
Complaint marked as Resolved 
Jaquar customer support has been notified about the posted complaint.
Jul 03, 2018
Updated by L L Notani
Please provide me justice on priority
Verified Support
Jul 03, 2018
Jaquar Customer Care's response
Sorry for the inconvenience caused. Please provide your contact number & address details (& Service Call number, if you have registered service call for it) by email communication on [protected]@jaquar.com, enabling us to take-up further for resolution assistance
Verified Support
Jul 03, 2018
Jaquar Customer Care's response
sorry for the given reply.
Verified Support
Jul 03, 2018
Jaquar Customer Care's response
Sorry for the inconvenience caused. We have taken-up your concern with the respective person for resolution assistance
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