Jaquar — geyser problem serious

Address:

110092

Complaint number 744485 of 29th september' 2017. 140 ltr geyser purchased recently is not working, engineer visited but could not solve the problem, he was to come with a senior engineer but ha not turned up. Please expedite. The geyser is not heating at all, winters are in, i was told that jaquar geysers and good and after sales is also good but am not convinced. Please sort out the problem asap and oblige - live up to your name and reputation.