Jaquar — jaquar elena 15 litre geyser not working from day 1

Address:560016

My registered service call reference is[protected]Registered on 3rd november 2018), my geyser has not been working from day1, the shopkeeper had asked me to call up customer care. I had lodged a complaint on 3rd november 2018 and was told that the technician has been assigned and will visit your place within 3 days. Post this i have called up customer care[protected] more then 10 times still no resolution. Each time i had called they said due to festivals this thing is delayed, now that all the festivals are over can you please process this request.

Calling customer care is such a pain, they would waste easily 30 min, they have no records of the calls made by customers.in every call the problem has to be explained

The name of the technician assigned was rakesh (76xxxxxx16), this guy is not picking call not even reverting.
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    Plot no 306, Udyog Vihar, Phase II, Gurgaon, Haryana, India - 122016
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