[Resolved] Jaquar — leakage in kitchen tap at a-504, setu exotica, new c. g. road, chandkheda, ahmedabad-382424. | |
=Am a valued customer since 2014. =Recently I made a complaint (Customer Care No.) for necessary action as the system is out of order since last 5 days. =Technician attended today at 1.30 pm but not done the services as he came without any accessories (statement as per him). =I tried to convince him to do the job by utilizing my old tap which is available in stock. =He was very reluctant. Neither he provided the necessary tap nor from my old stock. = I requested repeatedly to do it somehow (as a temporary measure atleast) since this is at a very sensitive place. =His behaviour was very indifferent, attitude was not at all for a renowned company like Jaquar. He(Parvesh Pathak, as per him) has not shown minimum etiquette how to behave with Customer. Job is incomplete Was this information helpful? | |
Dec 17, 2017 Complaint marked as Resolved Jaquar customer support has been notified about the posted complaint. Verified Support Nov 14, 2017 Jaquar Customer Care's response SIR, SORRY FOR DELAY IN REVERTING.Sorry for the inconvenience caused. Please provide your contact number & address details (& Service Call number, if you have registered service call for it) by email communication on [protected]@jaquar.com, enabling us to take-up further for resolution assistance | |
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Comments
My complaint no is 793891. I fail to understand why is my complain unattended. Have made numerous calls You service person keeps calling and assuring that he will be at home within an hour. I took an office leave to get my shower repaired and there is no sign of your service person. It’s shameful to see such pathetic service of your company
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The technician came and corrected it.
Now after few days water is continuously leaking in the commode and yellow stain has started appearing inside the new hindware commode.
Called hindware technician who blamed the problem with the new jaguar flush valve.