[Resolved] Jaquar — new geysers complaint (pathetic experience) | |||||
Hi, I have purchased jaquar geysers (Rs. 11500) on 12/10/2017 with rough bill (But no warranty card received) but it has been pathetic experience at last 1 month, i never received warranty card of while purchasing, whenever i asked for warranty card i got a same response that it is not ready now you can come next time and get it, it has been three time i asked for warranty card. The major problem is that i got old equipment model in which pipes are being leak-ageing with in one month, even it looks like i received old pipes and having leakage within one month (Both pipes). When i talked to change these pipes then plumber (Jaguar dealer plumber) want money to change, while same plumber installed my geyser just 30 days back... Due to more leakage i have given 250 rs to change one pipe and now second pipe is being leak aged, I observed that this old pipes given due to make money by dealer plumber. If my problem is not resolved i need to raise this to wherever it possible (High level) since i can not tolerate complete drama with jaquar team. I am attaching rough bill, need my warranty card and plz resolve my problem asap. Regards Sandeep singh chouhan S/o m s chouhan Vidisha Was this information helpful? | |||||
Dec 21, 2017 Complaint marked as Resolved Jaquar customer support has been notified about the posted complaint. Verified Support Nov 20, 2017 Jaquar Customer Care's response Sorry for the inconvenience caused. Please provide your contact number & address details (& Service Call number, if you have registered service call for it) by email communication on [protected]@jaquar.com, enabling us to take-up further for resolution assistance
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