[Resolved]  Jaquar — No response despite my several follow ups.

I bought jaquar diverter and its under warranty. Now the thing is the diverter is not working as it should be and for that i made a first complaint On 18/06/2020. After 3-4 days i called them asking about the technician and they replied that your phone was not reachable so you complaint has been closed. They didnt try to call me again nor they drop a message neither a mail.
So i made a fresh complaint again on tuesday 07/07/2020, again after 3 days i called them today 10/07/2020 asking about the technician and i got a reply that technician will come today i.e. 10/07/2020. When i asked about the technician number they refused to give and said technician will come surely today. After sometime i got a call from the technician same day(10/07/2020) and asks me about my address so i told him, i asked him approx how much tim it will take to come so that i can be at home, he said atleast 1-2hr and i said ok fine. It was 3.00pm when i talked him and around 5.00pm i called him to ask when hi will come. But he didnt answer my phone nor he call me back. So again i called the after complaint number and talked to Mr. Brijesh at wazirpur, delhi center which is authorised by jaquar, i asked him what is going on, why there is no technician yet aty place as he was supposed to be. He said the technician will not come today, he has to go somewhere else on urgent work. I aks him who is going to inform me, i am waiting here. Infact he is not taking my call when i called him.
Inshort this Jaquar company which is very much old and reputed also, gives this kind of pathetic service. Its totally unacceptable.
Its already been more than 20days that i am not getting service by their technician. What i am i suppose to do...??
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Jul 13, 2020
Complaint marked as Resolved 
They came next day by themselves.
Jaquar customer support has been notified about the posted complaint.
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