[Resolved] Jaquar — subject complaint about your product geyser. | |||
To, The general manager, Jaquar and company, Plot no. 306, udyog vihar, phase iind, Gurugram – 122016, haryana Subject – complaint about your product geyser. Dear sir, I have been using jaquar geyser for last 4-5 years. At present, it has gone out of working. I complained on customer care. One gentleman visited my residence and said that the company has been bi-furcated and the other one will look it after. My geyser is a. O. Smith mark. I called on no. [protected] on 26.11.2018 and was told that it was holiday and response i might call next day. I called today on wednesday but no satisfactory but it is my complaint that such a carelessness from the side of your renowned company is deplorable. I purchased it from roorkee and my home town is located on nh 58 only 7 kms away from roorkee. You are requested to look into the matter on urgent basis and provide me the necessary help in this cold month and oblige. Thanking you, Sincerely yours (Dr. M. Ahmad farooqui) 680, qila manglour – 247656 Distt. Haridwar (Uk) Mob. - [protected] Was this information helpful? | |||
Jan 7, 2019 Complaint marked as Resolved Jaquar customer support has been notified about the posted complaint. Verified Support Nov 29, 2018 Jaquar Customer Care's response Sorry for the inconvenience caused. We have taken-up your concern with the respective person for resolution assistance
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Kindly arrange to log a complain to attend and complete the job of water leakage from kitchen tap.