Jaquar — tap repair

I was complained in customercare on thursday. My complaint no is 743074. Today plumber called me and he said i will come on monday and i have some other work in your town. You told me service engineer complete the work in 72 hours. That time was gone. Your service is very very poor. I am really vexed about bought your product. Hereafter i dont want to purchase any other your product.