[Resolved]  Jaquar — Flush is leaking and it's washer needs to be changed

Address:New Delhi, Delhi, 110009
Website:Jaquar

My complaint number is 143040
Registered no. [protected]
My flush has been leaking since last 1 week so i registered a complaint on your customer care center. After that service man visited my place and after inspecting it he said that there isno problem in this and he left from my place without doing anything.
But i know that there is leakage as i hear the sound of water drops from flush at night.
On saturday again i made a complaint regarding this and till now i have not received any call from you guys. I have been constantly following up with you guys since saturday but no response from your end.
And now i was told that spare part i.e. Washer which needs to be changed is not available with the company dats why my complaint is on hold.
Are these kind of services you people provide to your customers??
I cant expect such unprofessional behaviour from a conpany like yours.
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May 9, 2017
Complaint marked as Resolved 
Jaquar customer support has been notified about the posted complaint.
Verified Support
Feb 28, 2017
Jaquar Customer Care's response
Sir,
Sorry for the inconvenience caused. We have taken-up your concern with the respective person for resolution assistance

regards,
Complaint comments 

Comments

Flush is not working properly
The flush is not working properly.Plz send someone to repair it.
Wal mixtrure is strucked and it is not rotating also not working
Also health faucet trigger cutted

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