[Resolved]  Jaquar — wash basin manufacturing defect

Address:

Ernakulam, Kerala, 683562

Sir,
I purchased jaquar wash basin from your angamaly outlet gaylord sanitaries 3 years back.
But currently we found some manufacturing defect on it, the same has been shown in the photo which i am attaching herewith. The photo explains a clear molding defect (Dumb) and it's puttied & finished.

When the putty peeled off the dumb is clearly visible. We have already contacted the outlet but they agreeing that there is a crack. But it is not a crack, it's molding problem which can be easily identified by the technical person.
For further clarification the concerned person is not attending the calls.

We request you to rectify the problem /replace the product.