[Resolved]  Jaquar — water tap with mixer

Address:

Ludhiana, Punjab, 141122

I want to lodge a complaint about jaquar bath fittings which have pathetic support service. I have spend around 2 lacs on their bath fittings in my new house, thinking that not only they have best quality products but good support too. But, i am thoroughly disappointed now because one of my kitchen taps with a mixer has a problem of water leaking all the time from the tap in a drop-drop manner. This is happening for last 2 months.

I raised a complaint of 14th january and their service man came on 19th january. I explained him all the problem a day earlier itself but he came without bringing any tools or spares on 19th.

Then, he said he will fix the problem either on sunday or monday. Today is tuesday and i am lodging the complaint here so that i can make people aware that jaquar has a pathetic and unprofessional support. I would rather call my local plumber to get the problem fixed. You people too, think 10 times before spending your hard earned money on jaquar.

I had better experience with hindware when one of its toilet seats had a fault. I am feeling cheated and i would surely spread a word in my circle about not to buy jaquar.