Jawaharlal Nehru Technological University Hyderabad [Jntuh] — login issue

Website:epayments.jntuh.ac.in/onlineconvocationservices

Hi,
Hall ticket number:13rh1a04c6, i am trying to login to the portal to apply od, but i'm unable to login as i forgot my password. When i'm trying to click forget password to reset it, i received notification that i would receive the recovery mail on registered mail address ie m. [protected]@gmail.com. However, i tried several times and i've still not received mail. Please help me login to my account as i need to apply for od by tomorrow. Please help asap.

Thanks
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Jawaharlal Nehru Technological University Hyderabad [JNTUH] customer support has been notified about the posted complaint.
Aug 24, 2018
Updated by Hannah Terissa Joseph
I tried containing through the customer help line but couldn't do that as well
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    Jawaharlal Nehru Technological University Hyderabad [JNTUH] Phone
    +91 40 2315 8662
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    +91 40 2315 8664
    Jawaharlal Nehru Technological University Hyderabad [JNTUH] Address
    Kukatpally, Telangana, Hyderabad, Andhra Pradesh, India - 500085
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