Jawaharlal Nehru Technological University Hyderabad [Jntuh] — regarding refund status not done after providing all details at od section exam branch and issue of billdesk

To the jntuh engineering and technology date:-5-dec-2017
sub:-regarding refund status not done after providing all details at od section exam branch and issue of billdesk

name # pradeep roy-----hall ticket no # 11c71ao491-----branch # ece----mobile no # [protected]

reason :-

earlier i have made a complaint regarding twice deduction amt.

Firstly od section exam branch asked bank statement and other details.Furthur they don't want online statement.
Secondly after providing details of bank stmt. Signed by bank authority and other details on 3-oct-2017 after explaining.
Third evening i got call on fourth day to take back details i provided to them.
Fourth od section madam suggested get refund by a month ---it will take long time from our side---instead goto andhra bank home branch and when i do call to jntu --- jntu member take the call and get refund quickly in this process
fifth i got to bank and call from bank manager to jntu to furnish the details.Instead they said why do go bank your refund will rectify all at exam branch itself.After going to jntu they provide helpline number of bill desk 42005000.
Sixth when i do call bill desk----firstly asked the txn details----i donot have txn id----without txn id we cannot help.
Seventh again after getting txn no from andhra bank manager---they provide payment details of both txn which deducted of amt 2934.22 & 2934.22 of 3-oct-2017 respectively.
2934.22--jawaharlal/[protected]txid[protected]
2934.22--jawaharlal/[protected]txid[protected]
from above 2 txn id i got one of the txn id not got any txn id of jntu and other next one i got tx id 2b01348 of jntu .
Again i call billdesk --- they do not this txn---instead they need 14digit number(like 4 alphabet+10 digit number).
Eigth again same again at od section --- i ask for 14 digit number still refund not done at all---they asked all kind of details and to submit again details and come again 7 days and provided phone no #[protected] and extensin no 1212 kind of thing.After calling that number phone was not at all lifting.

Please look for the above issue and bill desk txn id and not got rectify about refund of the one of the first txn.

Thankque.