Jawaharlal Nehru Technological University Hyderabad [Jntuh] — transcripts transaction not confirmed

Address:

Kukatpally, Hyderabad, Telangana, Hyderabad, Telangana, 500085

I paid money online towards the transcripts of b. Tech and m. Tech. But there is no confirmation yet. But the amount has been deducted from my account every time i make a transaction. I made 1 for b. Tech i. E rs522.70/- and 2 transactions of each rs.185.0/- for m. Tech, on 24th june, 2019. I tried calling the support number. No one has answered. Same with the email enquiry. Please provide the confirmation or at least refund. I need to apply for transcripts as soon as possible.