Jawed Habib Hair And Beauty Salon — misguidance and pathetic service

Address:

KANKURGACHI, Kolkata, West Bengal, 700054

On 01/09/2019 i visited the jawed habib outlet of kankurgachi for hair spa and hair color. At first the guy named mr. Raja das, the 'hair expert', told me the total cost will 4000+gst (2000/- for spa & 2000/- for color) according to the length, volume and texture of my hair. But after i done, they billed me 3000+gst for hair spa only without any intimation. The total bill amount was 5900 incl gst (2000+gst for spa & 3000+ gst for color). Beside this, i opted for a lighter shade of copper brown from their catalogue for hair color. I strictly advised them not to apply a very stronger shade. But they did the same thing. After application the brown shade was very intense. It is looking horrible.in short this time the experience with habib is simply pathetic. I'm m never going to visit. Money can't be refunded. But a small advise please train your 'hair experts' properly. It's all about customer satisfaction. Kindly take necessary action. Bills attached.