[Resolved] Jaxtakart — mobile battery is not supported | |||
I have received the mobile battery of lava from jaxtakart dt. 05/02/2020. But the battery is not supporting to my mobile. I have already given multiple time e-mails but no any proper response. I have also talked with customer care representative, he replied that your battery will be collected within 2 days but no one has come till date. Kindly solve the same as soon as possible. Was this information helpful? | |||
Mar 9, 2020 Complaint marked as Resolved Dear Sir/Madam,
After sending the first complaint to Jaxtacart, they replied me through mail & demand the proof of battery is not working. Then after I had mailed them the video & photos to [email protected]. After few days the replied me that as- You have ordered Lava Spark i8 Battery and we have delivered you the same product, Product details also mention in our product page, And your device is Lava Spark Vibe. So, it does not meet our return criteria. Charge the Battery up-to 6 hrs for better backup.
I know that they had sent me LAVA battery, but main issue is that battery is not working.
Kindly solve the same as soon as possible.
Rd,
Deepak Gaikwad
Mob. 7709164381 | |||
 1 Comment | |||
Comments
I have ordered coolpad cool 1 battery on 4th february as express delivery option its been more than 4 days product not yet shipped order id 506544 customer service not at all responding I was demanding either ship my product or refund but these fraud company aint responding i saw customer review and all customer facing same issue
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