Jaxtakart — non delivery of product.

Address:	South Goa, Goa, 403722
Website:	jaxtakart.com

On 2nd oct 2017 i had ordered a lava a72 battery worth 449 from jaxatakart. And payment was made via debit card. Till now it is undelivered. Its not even shipped. I tried calling their number. But no response. I tried emailing them. Still no response. This is a very poor service. I don't even know if they are real or not. This battery was unavailable with other sites so jaxtakart was my last option. If i knew this would happen i wouldnever have ordered from them. Their customer support starts at 11 and ends 6. But actually it ends even before 5. I do not have faith with this website. How can i get refund of my money. Please help.