[Resolved] Jaxtakart — order not delivered #383256

Raviteja Kumar

from Bengaluru, Karnataka

Address:	735133
Website:	www.jaxtakart.com

I have ordered a moto e3 power flip cover in jactakart on 9th dec 2018.
Till toady (17th dec), there is no update regarding the order. Shipping not at inititaed. Atleast there is no option to cancel the order. I have raised requiest for a call back as well there is call from the jactakart.
I have been trying to contact the provided mobile number, it is always giving busy tone.
Order no# 383256
Date: 09dec2018

Please let them deliver the product asap or return the paid amount.

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Mar 8, 2019

Complaint marked as Resolved

As they don't have the stock they replaced the item with a worst quality earphones. We don't even have an option to choose from a list of items. they have come up with with a selected item which we need to accept at any cost, because we don't know if we reject it, whether we will get our money back or even a call back. Thanks to forum, at least you made them contact me.

Dec 17, 2018

Updated by Raviteja Kumar Attached screenshots

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Comments

SHASHIDHAR V

from Bengaluru, Karnataka

Hi,

I ordered moto x play battery on Decemeber 15th and paid money.

Order ID is 385014.

The product status is still showing as confirmed from one week. I am trying to contact support from last 3 days. It is always busy.

Kindly process my order and deliver the battery.

If i do not get my battery, i will go to consumer court.