Jbr Washing Machine Care — not providing the service neither attending the call

Address:1197 prestige tranquility, budigere cross, 560049

I have a wirlpool top load fully automatic machine which was showing error 551 for which i received a call from this company and they came to pick my washing machine on 24/12/2018 and they said some part needs to be repaired. They returned my machine on 27/12/2018 and charged me rs 3800 for the part replacement and gave me a warranty for the same problem for 1 year. After few days i started getting the same error and i contacted the company but the numbers on the bill are not working or out of reach. I clicked the pictures of the people and there drivers licence when they came to pick my machine. I tried to contact the company so may times but they are not responding this is a clear cut case of cheating and i want this problem to get fixed asap. Attaching all the pictures. My contact number is there on the bill.
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It has been a terrible experience with this service center. It was purely my mistake that I contacted them without knowing that they are not an authorised service partner for Whirlpool, although their Invoice carried Whirlpool Logo. Please don't even attempt to call them. I feel they are the only guys who take the washing machine to their workshop and repair. They had taken my fully automatic washing machine for changing the Gear Mechanism and returned back after three days. Now the spinning is giving terrible problem and these guys are not responding. They are not trained mechanics and will surely will spoil the machine. Hey don't even pick up phones.

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    1197 prestige tranquility, budigere cross, Bengaluru Rural
    India
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