Jeep India — Road side assistance refuse to jump start car

I have purchased a Jeep Compass
With road side assistance covered
The Landmark Gurgaon workshop said we are sorry we do not have a New battery in our store to provide.
The road side assistance is saying we will not jump Start your car as we have already done it twice.
There is no battery at the dealer Landmark Gurgaon I Can Buy one
The road side assistance is refusing to Jump start
Ii am stranded in Gurgaon
I live in Delhi
I am still wondering why I bought this car
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