[Resolved] Jeevansathi — fraud - chor and fake company | |||
I had made a profile in jeevansathi.com. The company employees repeatedly called me and said to take a membership. Finally i took a membership.in just few days, my i'd was blocked by them. I had paid money for the same. I had logged in by the phone no [protected]. When i asked why did they delete my i'd, they did not give me any valid answer. I asked for refund but they say they will not give my refund back. Most of the profiles there are not even verified especially girls. Please dont put your money in this fake matrimonial website. Firstly they will ask you to make a profile and then when you give money for membership, they will delete your account without any reason Also the more likely outcome will be that u will come across a fraud profile. Thanks Was this information helpful? | |||
Jul 16, 2019 Complaint marked as Resolved Jeevansathi Internet Services customer support has been notified about the posted complaint. Verified Support May 28, 2019 Jeevansathi Internet Services Customer Care's response Dear member, Would like to inform you that we have a separate Quality Assurance team who checks the profiles on regular basis and as and when required it takes action. Please understand that we need to have stringent checks in place to make our users’ partner search a safe and hassle-free experience. Regards, Jeevansathi Team Verified Support May 30, 2019 Jeevansathi Internet Services Customer Care's response Dear member, As checked the refund has been processed. In case you have not received kindly share your bank statement on [protected]@jeevansathi.com so that we can check and assist you. Regards, Jeevansathi Team Verified Support May 30, 2019 Jeevansathi Internet Services Customer Care's response Dear member, Your profile is deleted by our Quality Assurance team as you have not used the profile according to the terms and conditions of the website.So refund on all the profiles is not possible. Regards, Jeevansathi Team Verified Support May 31, 2019 Jeevansathi Internet Services Customer Care's response Dear member, We have received multiple complaints against your profile. Also if you have any complaint against any member we have already suggested you to report those profiles to us so that we can check and take necessary action.Time and again you have been informed the same. Thus, refund on your any other profile is not possible. Regards, Jeevansathi Team Verified Support Jun 03, 2019 Jeevansathi Internet Services Customer Care's response Dear member, We have already refunded the amount on your last created profile. Please be informed that your previous profiles were deleted on the basis of complaint received and dubious details.Refund on those profiles is not possible. Due to privacy concerns we will not be able to share any third party information directly with you but with law enforcement agency . Regards Jeevansathi team Verified Support Jun 07, 2019 Jeevansathi Internet Services Customer Care's response Dear member, We have already clarified the reasons for deletion of your profile. Since you have violated the terms and conditions contracted by you at the time of registration of the profile resulting in deletion of the profile from the website. We are in compliance with the applicable laws and shall continue to comply with any lawful order that may be directed towards us Regards, Jeevansathi Team Verified Support Jun 11, 2019 Jeevansathi Internet Services Customer Care's response Dear member, As checked you have multiple profiles with different information .We have received multiple complaints against your profile. Same has been conveyed to you many times.Thus refund is not possible . Regards, Jeevansathi Team | |||
3 Comments | |||
Comments
Ur company is a fraud company. I never created multple profile and it will be proved in the court of law . And it will be probed as well .ur a chor and liar company.
Reply
U take money of people and then dupe them . I only created I'd when my ID WAS DEACTIVATED ILLEGALLY and there was no wrong or illegal or incorrect information given by me to ur website. U are a fraud and chor company who just takes money of people and then dupe them
When you are on free member ship Jeevansathi executive call you again and again and ask you take paid membership and say you can directly contact by viewing members contact details.Even if you see their member ship page it says "View contacts of members you like". But after taking the member ship you will find that some members who have given some preferences you are filtered you cannot see their number despite that you are a paid number. Why have they not mentioned all these on the payment page ??? They are liars.
Despite that you are a paid member you can send only two reminders and can't even send chat message after that if other member hasn't responded. You can only do one thing...keep waiting.and your membership expires...again same drama.
But their membership page says "Message and Chat with Unlimited users". Misleading and Non-Sense. Wasted my money.
Despite that you are a paid member you can send only two reminders and can't even send chat message after that if other member hasn't responded. You can only do one thing...keep waiting.and your membership expires...again same drama.
But their membership page says "Message and Chat with Unlimited users". Misleading and Non-Sense. Wasted my money.
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+91 98 3355 6619 (Matchpoint Office)
Anant Gupta, B-8, Sector 132, Noida, Uttar Pradesh, India - 201301