[Resolved]  Jeevansathi Internet Services — charged twice when trying to upgrade my membership

Hi,

My name is dheeraj karunakar and my profile id is ywrt8349. I was trying to upgrade my membership with jeevansathi but somehow amount 999 was deducted twice from my bank account.
My email id is dheeraj. [protected]@gmail.com and my registered mobile number is [protected].

Please resolve this matter asap amd refund my money to my account.

Thanks,
Dheeraj karunakar
+1 photos
Was this information helpful?
No (0)
Yes (0)
Jan 7, 2019
Complaint marked as Resolved 
Jeevansathi Internet Services customer support has been notified about the posted complaint.
Verified Support
Nov 28, 2018
Jeevansathi Internet Services Customer Care's response
Dear Mr. Dheeraj,
Thanks for highlighting the concern related to duplicate payment made, while subscribing for Jeevansathi services. Refund for duplicate payment been initiated and will be credited to your account within 7-10 working days.

Regards
Jeevansathi Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Jeevansathi Internet Services
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    286
    Pending
    64
    Resolved
    154
    Jeevansathi Internet Services Phone
    +91 98 3355 6619 (Matchpoint Office)
    Jeevansathi Internet Services Address
    Anant Gupta, B-8, Sector 132, Noida, Uttar Pradesh, India - 201301
    View all Jeevansathi Internet Services contact information