[Resolved]  Jeeves Consumer Services — accidental claim

Address:New Delhi, Delhi, 110058

The company is denying the service even though i have accidental claim and they are saying to me to wait for a month for the phone to be repaired which is not acceptable, their terms and conditions say if you opt for pick and drop service however they are not providing the option to visit the store which is even affecting my sister's marriage. Their supervisor named james is on the call and is very rude and said that raise the complaint, he even doesn't want to listen to the customer's queries.

I am not sure if they don't have a store in delhi that is captial region of india why they say that you have the option to visit the store to get is fixed faster.
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Oct 21, 2019
Complaint marked as Resolved 
Jeeves Consumer Services customer support has been notified about the posted complaint.
Verified Support
Sep 17, 2019
Jeeves Consumer Services Customer Care's response
Dear Customer,

Thanks for writing in to Jeeves.

This is indhu N from Jeeves Support. I will be assisting you in handling your issue for resolution.

We have gone through your mail regarding the service.

Kindly Share us your registered mobile number / Jeeves case id / Order id.

Thanks & Regards,

   Indhu N
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    #L-169, 6th Sector, 13th Cross, 150ft Ring Road, HSR Layout, Bangalore, Karnataka, India - 560102
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