ADVERTISEMENT

[Resolved]  Jeeves Consumer Services — Accidental damages protection plan for mobile handset

I have purchased accidental damages protection plan from Jeeves consumer services private limited after that mobile phone got damaged under policy active period and after lodging complaint mobile set returned to Jeeves company and assured us for refund money back in my account. After many times lodged complaints to company through mail and talk to customer care but till date not received my insurance claim i.e. Rs. 6400/- in my account whereas I have sent all required documents in company mail id hence request you please arrange to settle amount as it is getting delayed by company . Mobile phone purchased from Flipkart and phone is covered with accidental damage protection plans for one year.
Order ID OD[protected]
ORDER DATE 30.06.2021
FSN DPXGFG2BZ6AKVMKX
HSN/SAC 998599

REGARDS
KISAN KUMAR
M [protected]
Was this information helpful?
No (0)
Yes (2)
Oct 20, 2021
Complaint marked as Resolved 
This is the company mail id [email protected] Company assured to refund money in my account after receiving damaged mobile phone but neither company refund money nor mobile handset provide. Sir please look into this matter as I have been suffering from last 3 months. Thanks and Regards
Oct 12, 2021
Updated by Kisan-kumar
Not resolved
Oct 12, 2021
Updated by Kisan-kumar
Please look into this matter immediately
Oct 13, 2021
Updated by Kisan-kumar
Still complaint not resolved
Oct 14, 2021
Updated by Kisan-kumar
Still complaint not resolved
Complaint comments  1 CommentShareTweet

Comments

My phone was also broken, and I have Jeeves company protection plan, I have 2 options one is that to cash payout which is approx 2550. And second is that to repair by paying 1000 as processing fee. Which one is better. Help me to know
Post your Comment
    I want to submit Complaint Positive Review Neutral Comment
    code
    Jeeves Consumer Services
    Customer Care Service
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    15%
    Complaints
    1080
    Pending
    0
    Resolved
    153
    Jeeves Consumer Services Address
    #L-169, 6th Sector, 13th Cross, 150ft Ring Road, HSR Layout, Bangalore, Karnataka, India - 560102
    View Full Information
    ADVERTISEMENT