[Resolved]  Jeeves Consumer Services — complete protection plan

Its been more than 10 days since i raised a claim against the screen damage of my smartphone. Every day i am getting a message from blue dart that the smartphone would be picked up, but none comes to pick up. This is happening for the past seven days.
Whenever i call the jeeves support team, they ask me to wait for 48 to 72 hours. What is happening?
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Dec 25, 2019
Complaint marked as Resolved 
Jeeves Consumer Services customer support has been notified about the posted complaint.
Verified Support
Nov 19, 2019
Jeeves Consumer Services Customer Care's response
Dear Customer,

Thanks for writing in to Jeeves.

This is Venkatesh M from Jeeves Support. I will be assisting you in handling your issue for resolution.

We have gone through your mail regarding the issue

Kindly Share us your registered mobile number / Jeeves case id / Order id.

Thanks & Regards,
Complaint comments 

Comments

Appointment Rescheduled: Dear Customer, as discussed we have rescheduled UNINSTALLATION of your Ticket ID 9K11-38202MISCCS-1016689 to[protected].Kindly give us a missed call on [protected] if you need to change this.

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