[Resolved] Jeeves Consumer Services — Didn't received the refund for 43 Vu TV

[Resolved] Jeeves Consumer Services — Didn't received the refund for 43 Vu TV

P powerpratyush from Kolkata, West Bengal Oct 10, 2021 Oct 23, 2021 This thread was updated on Oct 23, 2021

Hi, They picked up my TV on 07/09/2021, since then they are keep saying I will get my refund (on calls and emails). Still now, neither I have the TV nor the refund amount. Everyday on call they are saying "I will get my refund by tomorrow". I have recorded some of their calls, which I can share if needed. TETRA ASSOCIATES is another third-party company which they are using to pick up the products here in West Bengal. I have also attached the document when they picked up my TV from my home. Claim ID: CLCPA[protected] Please take action ASAP. +1 photos Was this information helpful? No (0) Yes (2)
Oct 12, 2021 Complaint marked as Resolved Resolved Jeeves Consumer Services customer support has been notified about the posted complaint.
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DipayanP

Oct 23, 2021

Brought Hisense 50 inch Tv from flipkart, got it delivered on 18 th of october. I scheduled the installation on 19 th of october when placing the order. It has been postponed to 29 th october without any valid reason.Your policy is getting it installed within 2-5 business days. I've been calling flipkart's so called CUSTOMER executives and jeeves but all in vain.I have mailed to Jeeves and everytime i get the same response please contact flipkart customer care. No coordination in between them. I being a customer my main priority is hassle free experience for my product. Im not willing to listen any of your petty excuses. If my product doesnt get installed by 2morrow i will return my product and escalate my problem to higher authorites.