Jeeves Consumer Services — extended warranty for vu led tv

Hi,

With reference to below mentioned plan and claim id:

Plan id :- jppoffk233412
Claim id:- cljp[protected]

I registered a complaint on 6th aug'20 related to my vu led tv and a technician was assigned to visit my home and check the issue. Technician visited on 8th aug'20 and i was told that he has registered a request with his team for the part that was not working and it will take 1 week. Since then i have not heard from these guys. I have been following up on email and calling their customer service everyday but everytime i get to know different things. Now it's been 3 weeks and issue still unresolved, i have informed flipkart team as well on 20th august but seems these guys are in the same boat. There branch office in hyderabad don't answer phone seems jeeves has updated incorrect information on their website.