Jeeves Consumer Services — iffalcon tv 4k tv not worthy

Address:Near Avadi, Chennai, Tamil Nadu, 600109

Technician from jeeves is not ready to accept the problem.
The picture quality is worst, sound & picture quality is not good.

I asked for refund but flipkart and jeeves making fool the customers.
Technician is saying tv is good working and return request closed without proper resolution and my knowledge.

Kindly help for refund the amount of 24k.

Its hard earned money. Just like that technician are not fixing the issue.
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Jeeves Consumer Services customer support has been notified about the posted complaint.
Verified Support
Feb 28, 2020
Jeeves Consumer Services Customer Care's response
Dear Customer,

Thanks for writing in to Jeeves.

This is Arun Prasath from Jeeves Support. I will be assisting you in handling your issue for resolution.

We have gone through your mail regarding the service.

Kindly share us your registered mobile number / Jeeves case id / Order id.

Thanks & Regards,

Arun Prasath
Feb 29, 2020
Updated by Barath2020
I am very much disappointed with your garbage TV and your service.

Order ID:
OD[protected]

Refund Requested Refund ID:[protected]

Jevees you people are pushing the customer to use the garbage which is not worth for 24k.

I need refund, Without my knowledge how come return request is closed as resolved does you people take feedback from customer.
Stupid technician not understanding the issue nor resolving.

This iFFALCON by TCL AI Powered K31 108cm (43 inch) Ultra HD (4K) LED Smart Android TV with HDR 10 (43K31) garbage doesn't fit for TV this fit for only some display board.

waste of money & time.
your customer care executive fit for Post man job.

I need refund else I have to take action against.

call my registered mobile number.
Mar 02, 2020
Updated by Barath2020
As of now issue not resolved same repeated calls and from flipkart and Jeeves but issue pertains the same.

Jeeves is unprofessional company and technician are illiterate. I dont know how come they become technician.
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I am pursuing in hometheter in December 5th 2019 hear sume problem is coming so i am Summitt hometheter(13.01.2020) but today (28.02.2020) no reply no response cheating people

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