Jeeves Consumer Services — Jeeves Consumer Services Jeeves Consumer Services Motorola TV - More than 38 days gone - No faulty part replacement , No refund

Address:

Chromepet, Chennai

Hi

My purchased tv is Motorola 55 inch led tv and I'm having 3 years warranty(1 year standard warranty + 2 years extended warranty), for Motorola brand all the warranty services providing in indian by Jeeves Consumer Services, Door No 6A, Karnan Street, Kodambakkam, Chennai-600024, +91-[protected].

Every time I ask for the update I get only this response. I need to know the proof for how many times you have contacted the concerned team. I am frustrated by your support given by them and also solution yet now. Over 38 days I am waiting for a solution.

Every time I contact the customer care I am getting various update every time. I believe the meaning of ASAP means within hours or a day or two, defined not a month.they are wasting time every day of my work. I am frustrated to the core and feel like never suggest theirservice to anyone. Escalate the issue and give me a solution today.

Claim ID is CLEW[protected]Product Name is Motorola LED TV (55SAUHDM) having Extended Warranty EWFK[protected]Case ID: FREM-25WNZX-CUJ1TL-D82RZN-PEIVV16

Regards,
Niranjan
Mob - [protected]