I ordered Mi 4A PRO TV from Flipkart[protected] and added extended warranty (full protection) for 3 years from Jeeves Consumer Services. i noticed a small black dots (Check attached images) in TV display (No other complaints) on april 2022.So registered complaint to Jeeves (CPFK[protected] Claim ID is CLCPM[protected]. After that Jeeves technician's come twice. The first visit of jeeves technician, he opened and closed the TV. When he closing time occurred some cracks in the display and the half of the TV display did not work. He said the display will be replaced in a week. After the second visit of jeeves technician, the TV display was fully damaged (He opened the TV) and he told the display had some cracks would be replaced. i got a call from jeeves, told that the display has accidental damage and refund "3000rs" will be give. i try to contact Jeeves Consumer Services many times, but they are not taking proper actions and foolish to me. Actually the accident has been caused due to the technician's actions. Full working condition TV to change fully damaged TV (After the 2 technician visits).i will not accept the 3000rs refund, i spend 11K for my TV..I want the TV display in full working condition.Due to the actions of technician's, the TV was fully damaged. Was this information helpful? |
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