Jeeves Consumer Services — mi tv installation related issue.

Mahi3383

from Morena, Madhya Pradesh

Address:

Jabalpur, Madhya Pradesh, 482002

I bought mi led smart tv 4a prp (32) on september 29 in flipkart. That delivered on october 4. After than i received the call from installation team (Prakash patel), but i told him that time i'm not interested regarding installation because of that the i am leaving to out of station so i told him please come after 10th of oct.

After that he told me give me 5-10 min only i have check for installation process at your home, he came home and open the tv box, after again i told him (Prakash patel) i haven't time so please come after 10th oct, then he told me ok sir i will do. Without any cost.

Today i called him and he came for the installation process at the time he said me that you will have to pay fee for installation.

This is a very unprofessional behaviour, and i'm very disappointed for buying this tv. Please give a response.

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Jeeves Consumer Services customer support has been notified about the posted complaint.

Verified Support

Oct 15, 2019

Jeeves Consumer Services Customer Care's response Dear Customer,

Thanks for writing in to Jeeves.

This is sujetha from Jeeves Support. I will be assisting you in handling your issue for resolution.

We have gone through your mail regarding the installation

Kindly Share us your registered mobile number / Jeeves case id / Order id.

Thanks & Regards,

Sujetha

Oct 15, 2019

Updated by Mahi3383 Installation and Demo Scheduled: Installation and Demo for Mi LED Smart TV 4A PRO 80 cm (32) with Android with order ID OD[protected]
jeeves consumer services private limited. Your service request number for the same is FINM-8MU15G-HXE7AE-UBCK8S-DPS8TTM

Mob :- [protected] (Mahendra Sahu)