Jeeves Consumer Services — non fulfilment of warranty for bajaj microwave

chand100

from Mumbai, Maharashtra

Address:

803/A Zenith, P K Road, Mulund West, Mumbai 400080, Mumbai City, Maharashtra, 400080

I had purchased a microwave oven from bajaj electricals with a one-year service warranty.in addition, i took two years extended warranty from jeeves to be effective on the expiry of the bajaj one year warranty.
Bajaj warranty has expired and currently, my appliance is in two year's jeeves warranty.
Currently, the cavity of the microwave has burnt out and jeeves has been promising to honor the warranty. They even called copies of the invoice, warranty letter, my pan card, and aadhar card, which were provided. They have been delaying the matter on one count or the other. The concerned person is mr. Thamari, who finally has shown an inability to honor the warranty and has asked me to contact bajaj for the job. I fail to understand why bajaj should service and honor jeeves' warranty. This is a clear case of cheating and through your forum, i solicit help and advice.
Kaushal malhan

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Jeeves Consumer Services customer support has been notified about the posted complaint.

Verified Support

Dec 05, 2019

Jeeves Consumer Services Customer Care's response Dear Customer,

Thanks for writing in to Jeeves.

This is indhu N from Jeeves Support. I will be assisting you in handling your issue for resolution.

We have gone through your mail

Kindly Share us your registered mobile number / Jeeves case id / Order id.

Thanks & Regards,

Indhu N

Dec 06, 2019

Updated by chand100 Dear Indu N,
My registered mobile No has been provided a multiple of times. It is given here again: [protected]
I think that these are all delay tactics and your organization is cheating me.
Kaushal Malhan

Dec 29, 2019

Updated by chand100 When are you likely to be positive and honest about your unconditional warranty supplied to me.
Kaushal Malhan Mob: [protected]