Jeeves Consumer Services — Oneplus TV 50 inch TV | Jeeves not resolving the issue for over 1 month

It has been more than a month since I have lodged a complaint.

Date of complaint: 4th Oct 2022
EW Serial No: JM0BIFI2AJ2291
Validity: 13th June 2022 to 12 June 2024
Purchased from the Technician

The ticket ID - 2J12-39833MUSCKE-6778684

Company is cheating on me and falsely saying that the ticket is closed because I did not respond. In fact I have called them 15+ times and have mailed then on [protected]@jeeve.co.in for more than 5 times. But no resolution provided. I have shared my contact and alternat contact number over email and calls. The technician has visited and told me that the screen has to be replaced. But no action has been taken from Jeeves. It is a completely hopeless situation. I will have to throw my TV just one year 3 months into buying a new one, even after purchasing an extended warranty.

I really don't think me raising this issue is going to help me. But I just want to alert future consumers to avoid Jeeves completely. I will spread this message to as many forums as possible.
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