Jeeves Consumer Services — refund of extended warranty

Address:Ghaziabad, Uttar Pradesh, 201014

Hi,
I purchased extended warranty from jeeves (Ew invoice attached) for my new thomson tv (55 inches) which i purchased from flipkart (Tv invoice attached).

Due to technical problems with the tv, i returned my tv to flipkart and requested refund for extended warranty from jeeves on 27/8/19.

Multiple reminders sent on 28/8/19, 30/8/19, 3/9/19, 11/9/19 but refund has not been processed though it was promised that it will take 4-5 business days. I am still waiting to hear from them and seek resolution. Please refund my money asap.

Invoice details:
Nature of invoice: original
Invoice number: invdg-f0-
4ukwz8sh7fmvmpkdy8gejmdwr[protected]
Invoice date:[protected]:00:00

Regards,
Aditya
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Jeeves Consumer Services customer support has been notified about the posted complaint.
Verified Support
Sep 13, 2019
Jeeves Consumer Services Customer Care's response
Dear Aditya,

Thanks for writing in to Jeeves.

This is indhu N from Jeeves Support. I will be assisting you in handling your issue for resolution.

We have gone through your mail regarding the refund.

Kindly Share us your register mobile number / Jeeves case id / Order id.

Thanks & Regards,

   Indhu N
Sep 13, 2019
Updated by Aditya Gola
Hi Indhu,

Registered No. is [protected]

Invoice Details:
Nature of invoice: Original
Invoice Number: INVDG-F0-
4UKWZ8SH7FMVMPKDY8GEJMDWR[protected]
Invoice Date:[protected]:00:00

I have requested for refund since 27th Aug 19 and till date i got 2 emails from your side that the refund will be processed in 4-5 business working days. This period is already over and I still have no answer from your call center and email support team.

Please resolve this matter asap.

Regards,
Aditya
Complaint comments 

Comments

Hi Indhu,

Registered No. is [protected]

Invoice Details:
Nature of invoice: Original
Invoice Number: INVDG-F0-
4UKWZ8SH7FMVMPKDY8GEJMDWR[protected]
Invoice Date:[protected]:00:00

I have requested for refund since 27th Aug 19 and till date i got 2 emails from your side that the refund will be processed in 4-5 business working days. This period is already over and I still have no answer from your call center and email support team.

Please resolve this matter asap.

Regards,
Aditya
My smartbuuy earphones not working few days

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