Jeeves Consumer Services — Refund of Extended Warranty for returned TV | |||
I purchased a TV from flipkart on 2nd November and while during its delivery, the jeeves technician suggested to purchase extended 2 year warranty plan and I did by paying him the money in cash amounting to Rs.2435. The TV was faulty and replaced. But the replacement was also faulty so it was returned. I contacted jeeves for which was very hard to get to because the customer support is totally useless. The number provided in extended warranty does not exist, they have no customer support helpline also. I had to call and ask for installation to get someone to talk about the issue. I got a mail from them and sent a mail as needed. Its been 2 months and no refund. They are just sending same template mails all the time whenever I ask for the status. I want full refund for the same. at the earliest. Providing number listed on their site is useless. The attached photo shows invoice of the extended warranty which also shows the number [protected], to be contacted for any issues. On calling it, it says the number does not exist. Was this information helpful? | |||
Jeeves Consumer Services customer support has been notified about the posted complaint. Verified Support Jan 13, 2021 Jeeves Consumer Services Customer Care's response Dear Customer, Thanks for writing to Jeeves. This is Arun Prasath S from jeeves support. I will be assisting you in handling your issue for resolution. We have gone through your mail regarding the service. Kindly share us your ew registered mobile number / plan id / product invoice and extended warranty invoice in jpg or png image format with under 2 mb. Thanks, Arun prasath S Jeeves | |||
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The ID is EWJV[protected].
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