Jeeves Consumer Services — refused to honor warranty

chand100

from Mumbai, Maharashtra

Address:

Bangalore, 400080

Jeeves is an awful company and should not be trusted at all. I signed two years extended warranty for bajaj microwave and needed service as it has stopped working. After collecting all the documents such as invoice, warranty copy. Pan card aadhaar card etc and engaging in lot of messaging, they have finally washed off their hand and have communicated to contact bajaj electricals for repairs on a chargeable basis. I wonder, why do they sign a warranty and collect money for the same when they have no intention to honor the same.
I would advise everybody concerned to stay away from jeeves as they believe in cheating only.

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Jeeves Consumer Services customer support has been notified about the posted complaint.

Verified Support

Dec 05, 2019

Jeeves Consumer Services Customer Care's response Dear Customer,

Thanks for writing in to Jeeves.

This is Sujetha from Jeeves Support. I will be assisting you in handling your issue for resolution.

We have gone through your mail regarding the service

Kindly Share us your registered mobile number / Jeeves case id / Order id.

Thanks & Regards,

Sujetha

Dec 06, 2019

Updated by chand100 Dear Sujetha,
The details such as Flipkart invoice copy, your warranty from Jeeves copy along with my Pan card and Aadhar card have been provided to your end. I feel that your restarting query is only a ploy to delay the matters. Thamari from your end knows all about these documents. The impression I get of your company is just bad enough nothing short of being a cheat.
Kaushal Malhan Mob: [protected]