[Resolved] Jeeves Consumer Services — Regarding the repairing of the Electronic device

Gaurvansh

Address:

Karnataka

Purchased the MI TV 4A in 2019 with extended warranty(1+2yr). Stopped working
15 days back. Called in the Jeeves Customer Care. They fail to deliver the minimal service for which they have taken the money for. Not even responding the calls. They picked up the call and every time they mention to send the engineer in 2 days.. But it has been more than 15 days. Till now no response from their side. No one should buy that extended warranty of 1500₹. It is just another way of taking the money. Even the delivery person forces you to buy it.. Installation guy also forces to take this warranty.. What's the use of this warranty when no one can claim it even after paying ₹1500

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Aug 12, 2021

Complaint marked as Resolved

Jeeves Consumer Services customer support has been notified about the posted complaint.

Verified Support

Feb 25, 2021

Jeeves Consumer Services Customer Care's response Dear Customer,

Thanks for writing to Jeeves.

This is Indhu N from jeeves support. I will be assisting you in handling your issue for resolution.
We have gone through your mail regarding the service.

Kindly share with us your ew registered mobile number / plan id / product invoice and extended warranty invoice in jpg or png image format with under 2 mb.

Thanks,
Indhu N
Jeeves