Jeeves Consumer Services — TV Installation

Hello team,

My self rohit kori and i reside at worli-mumbai,

This is with regards to product hisense smart tv i purchased from flip kart on[protected] and the product got delivered to me on expected date i. E[protected], however with regards to the installation i got the sms from jeeves stating (Case id - finh-dg8fd8-cjyd6d-u35flj-i4ejris) and installation will be completed on[protected] by 8.00 pm.

Since 2 days i have been chasing with customer service executive for the status of the engineer assign to fix my tv but till now i haven't received any confirmation regarding the same also they are only telling that we have forwarded to the back hand team and by eod it will be done.

None of the executive since yesterday has transferred my call to his senior manager to discuss the issue i called more than 8 times since yesterday, its been more than 48 hours and i am really disappointed with this terrible service, hence i request to please take action regarding the same as soon as possible.

Kindly do the needful asap

Regards,
Rohit kori