[Resolved] Jeeves Consumer Services — vu 32 inch tv

Arjaban

Address:

5,Kalbasti Lane,Bhadreswar, P.O:Te, Hooghly, West Bengal, 712222

The technician from jeeves service has seen my tv and accept without any doubt that my tv has no physical damage it is liquid damage and he also told that problem is in tv panel then jeeves service closed my ticket saying that physical damaged not covered in policy without knowing me anything after that i have called jeeves service and the representative told me that they will reopen my ticket which not done and they haven't given any proof or evidence physical damage
For your convenience i am also attaching the photographs of my tv

+2 photos

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Apr 16, 2020

Complaint marked as Resolved

Jeeves Consumer Services customer support has been notified about the posted complaint.

Verified Support

Mar 15, 2020

Jeeves Consumer Services Customer Care's response Dear Customer,

Thanks for writing in to Jeeves.

This is Arun Prasath from Jeeves Support. I will be assisting you in handling your issue for resolution.

We have gone through your mail regarding the service.

Kindly share us your registered mobile number / Jeeves case id / Order id.

Thanks & Regards,

Arun Prasath

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